Chase Credit Card Woes
Last week Bob Garfield hung up his boots after an 11-long months of crusading against Comcast. In the interim, many thousands “angry, mistreated” customers have visited the site to voice their grievances. Now their efforts appear to bear fruit: Griping Online? Comcast Hears and Talks Back.
Besides cable providers, credit card companies also deserve a place in the pantheon of abusive customer service. And we’ve had our fair share of woes with Chase credit card, part of JP Morgan Chase.
If you google “complaints about Chase credit card”, you’ll get hundreds of thousands of results, with the most recent ones dated yesterday. Which makes you wonder: Is Chase listening at all to those complaints or is it business as usual? If our experience today is any guide, the answer might be the latter.
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